Effective February 5, 2018, we are required to collect a Trusted Contact for all clients. FINRA Rule 4512 (Customer Account Information) has been amended to require us to collect the contact information of a “trusted person” for all of our clients. The updated requirement is intended to protect vulnerable investors by having them provide contact information for a person the advisor is authorized to contact in the event your advisor suspects you are suffering financial exploitation, fraud, or another serious issue affecting your ability to act in his or her own best interest. This person should be someone we can reach out to should the need ever arise – an emergency contact for your Raymond James accounts.
When choosing your Trusted Contact, consider a person you trust and who will assist us with only your best interest in mind. We recommend that your Trusted Contact be an unbiased person rather than someone who may have an interest in your accounts or assets. Consider choosing someone who is not a spouse, joint account owner, power of attorney, Trustee, or beneficiary of your accounts. We will be having you fill this form out within the next year once we either meet with you or mail correspondence out to you. Once you have communicated your choice to us, please inform the person that you have listed him or her as your Raymond James Trusted Contact.
Rest assured that should we ever need to contact your Trusted Contact, we will not share any information about your accounts, investments or assets. Nor will we take any instruction from your Trusted Contact or make any changes at his or her request. Your Trusted Contact is merely someone we can get in touch with if we have concerns regarding your health or financial well-being.
If you have any questions or concerns, or just wish to discuss this matter, please do not hesitate to give us a call, and thank you for taking this step to further protect your financial future.